Give veterinarians more time for patient care and improve your bottom line. Our trained VAs handle scheduling, billing, and administrative tasks so your team can focus on animals.
Approximately 50% of veterinarians report moderate to high levels of burnout. Rising costs, staff turnover, and increasing patient volumes mean your team is stretched thin. Administrative tasks pile up while patient care quality is at risk.
Our VAs are trained specifically for veterinary workflows, understanding the unique needs of animal care practices.
Manage bookings, reminders, follow-ups, and recall campaigns. Keep your appointment calendar full and organized to maximize daily capacity.
Handle inbound and outbound calls, email responses, appointment confirmations, and after-care instructions to keep pet owners informed.
Process pet insurance claims, verify coverage, handle pre-authorizations, and follow up on pending claims to speed up reimbursements.
Maintain accurate patient records, update treatment notes, manage lab results, and ensure compliance with documentation requirements.
Process prescription refill requests, coordinate with pharmacies, manage medication reminders, and handle client inquiries about medications.
Generate invoices, process payments, manage accounts receivable, and handle billing inquiries to keep your revenue cycle healthy.
The most successful veterinary clinics in 2025 aren't just hiring more staff — they're building hybrid teams that combine in-house expertise with remote virtual assistants.
Direct animal patient care
Surgical procedures & treatments
Client relationship building
Emergency & critical care
Phone calls & appointment scheduling
Insurance & billing processing
Medical record documentation
Prescription management & follow-ups